MindSet Iraq is committed to protecting your personal information and ensuring transparency in how we collect, use, process, and secure your data in accordance with the Bahrain Personal Data Protection Law (PDPL) and applicable regulations.
1. Introduction and Scope
1.1 Who We Are
MindSet Iraq ("Mindset", "we", "us", "our") is a provider of innovative AI solutions, software development, and digital transformation services. We are committed to protecting the privacy and security of the personal data of our website visitors, clients, and individuals whose data is processed through our AI and software systems.
1.2 Policy Purpose
This Privacy Policy explains how Mindset collects, uses, discloses, and protects personal data in compliance with the Bahrain Personal Data Protection Law (PDPL) and other applicable regulations. It also outlines your rights regarding your personal information.
1.3 Acceptance
By using our website (https://mindsetiraq.com/) and our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.
1.4 Updates
We may revise this Privacy Policy at any time. Updates will be published on this page, and where appropriate, you may also be notified by email.
2. Data Controller and Contact Information
Data Controller
MindSet Iraq is the data controller responsible for processing your personal information.
Contact
- Email: privacy@mindsetiraq.com
- Address: Villa 1, Zuqaq 8, Mahalla 610, Al-Yarmouk, Baghdad, Iraq
3. Personal Data We Collect
Directly Provided Data
- Name
- Company name
- Job title
- Email address
- Phone number
- Billing information
- Project inquiries and contracts
Automatically Collected Data
- IP address
- Browser type and version
- Operating system
- Time zone
- Website usage statistics
- Cookies and analytics data
AI & Software Project Data
For clients using our ERP, Audit Systems, LMS, AI solutions, or other software platforms, Mindset processes customer data strictly according to client instructions and applicable Data Processing Agreements.
4. How We Use Your Personal Data
- Provide and improve our services
- Respond to inquiries
- Customer support
- Billing and accounting
- Marketing communications (with consent)
- Security monitoring
- Legal compliance
- Analytics and anonymized reporting
6. International Data Transfers
Personal data may be processed outside Bahrain using internationally recognized safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms required under Bahrain PDPL.
7. Data Security
Security Measures
- SSL/TLS encryption
- Encryption at rest
- Role-based access controls
- Confidentiality agreements
- Regular penetration testing
- Continuous security monitoring
- PCI DSS Level 1 aligned payment processing through Paymob
Incident Response
In case of a security incident affecting personal data, Mindset will notify affected parties and relevant authorities in accordance with Bahrain PDPL and contractual obligations.
8. Data Retention
We retain personal information only for as long as necessary for legal, contractual, operational, and regulatory purposes. When data is no longer required, it is securely deleted or anonymized.
9. Your Rights
Under the Bahrain Personal Data Protection Law, you may exercise the following rights:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Receive your data in a portable format
To exercise these rights, contact: privacy@mindsetiraq.com
10. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
By engaging with MindSet Iraq, using our website, or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.